文章摘要
研究生满意度与教育质量的偏差分析
An analysis of Deviation between Postgraduates’ Satisfaction and Education Quality
投稿时间:2019-08-26  
DOI:10.19834/j.cnki.yjsjy2011.2020.01.06
中文关键词: 学习体验;教育质量;满意度
英文关键词: learning experience;education quality;satisfaction
基金项目:湖南省学位与研究生教改课题重点项目“湖南省研究生教育学生满意度调查研究”(JG2017A004)
作者单位
肖维 湖南师范大学 教育科学学院, 长沙 410081 
张萍 湖南师范大学 教育科学学院, 长沙 410081 
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中文摘要:
      研究生满意度是反映、监测和评估研究生教育质量的一个重要维度和指标。基于研究生满意度的质性分析表明,学生满意度与教育质量之间有所偏差:一方面以就业作为重要期望值的满意度评价容易造成重结果轻过程的教育评价观;另一方面满意度作为一种主观态度与真实的教育质量之间存在差异。因此,过分强调学生的满意度可能会对教育质量构成威胁。关注研究生满意度的动态变化,对研究生的学习过程和学习结果进行整体评估,将反映出较真实和客观的研究生教育质量。与此同时,将学生的学习体验与教育理性进行整合,方能创造出高质量的研究生教育。
英文摘要:
      Postgraduate satisfaction is an important dimension and indicator to reflect, monitor and evaluate the quality of postgraduate education. A qualitative analysis conducted by the authors based on postgraduate satisfaction shows that there is a deviation between the learning experience and education quality:On the one hand, satisfaction evaluation, which regards employment as an important expectation, tends to lead to an educational evaluation view that emphasizes results over process. On the other hand, satisfaction, as a subjective attitude, is different from the real quality of education. Therefore, overemphasis on postgraduates' satisfaction may pose a threat to the quality of education. Paying close attention to the dynamic changes of postgraduates' satisfaction and making an overall evaluation of their learning process and results will reflect a more realistic and objective quality of postgraduate education. At the same time, the integration of the learning experience of postgraduates and educational rationality can create a high-quality graduate education.
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